Welcome

The Bob Walters Team (BWT) is a group of experienced property management practitioners with a track record of success at helping real estate agency owners maximise the performance of their property management businesses.

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Meet the Team ∨
Coaching ∨
Consulting Services ∨
Testimonials ∨
Training ∨

The Bob Walters Team (BWT) is a group of experienced property management practitioners...

...helping real estate agency owners maximise the performance of their property management businesses and at helping property management teams reach new levels of performance.

Get business and property management coaching from our winning team.

Our consultants have a proven track record in business growth and property management success.

Business Improvement Consulting.

Our consulting approach is focused on providing you with clear to understand and ready to implement solutions. Your business is unique and so we will treat it that way.

Don't take our word for it; see what our clients have to say about BWT.

Read what Property Managers, Department Managers and CEO's have to say about the Bob Walters Team.

In Office Training

BWT offers training from small groups to large groups to 'one on one'.
Our training is focused on achieving real results for your business.
We don't believe in training that is motivational hype.

What others say

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Don't take out word for it, read the comments made from people who have benefited from seminars and courses.

Coaching Services

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Our consultants have a proven track record in business growth and property management success.

Training Products

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Consulting & Training

Mar10 Demo Image In Office Training
...from small groups to large groups to 'one on one'..

Mar10 Demo Image Business Improvement Consulting
Clear to understand and ready to implement solutions.

Back to: Customer Service

Maintaining Client Loyalty in an Unforgiving World

With shipment Australian Post (Single) for AU $ 12.00

Salesprice with discount

Sales price AU $ 28.00

Discount

Description

Was $95.00, NOW ONLY $28.00!

Smart property management offices know that RETAINING long-term landlord clients is as important as finding NEW clients.

Here is an opportunity to turn your rent roll into a "world class" property management business in the area of CUSTOMER SERVICE.

This is an audio/data CD set of an edited live seminar presented by Australasia's leading property management expert, Bob Walters.

In 60 fast paced, fun minutes, Bob Walters will reveal:

The latest customer service programmes that are not only winning new business from the competition but also creating long term, highly loyal clients
How "self service" is now good service using the latest technology
How to not only keep the clients you have, but to have them singing your praises everywhere they go.

This CD set contains the following:

Over an hour of audio
A PDF containing a workbook from the 'live' seminar.

To gain the best results from this CD set, print out the workbook and refer to it as you listen to the audio.

Your investment in this great Audio and Data CD set is only A$95.

If you would like to order this product and pay by cheque or EFT, click here for a paper based order form.

If you would like to buy this product online, click on the "Add to Cart" button and proceed to the Checkout.

If you would like to order this product by telephone (with a credit card), Call Dixie Walters on (02) 8507 2428 or dixie@bwt.com.au

100% guarantee of satisfaction
If you are not happy with the value you receive from this product, send it back to BWT within 14 days for a full refund.